Getting started
Create or sign in to your account, complete the dog profile information requested by the app, and review location and notification permissions before your first walk.
PAXIMITY SUPPORT
Help for every step of the walk.
Find clear guidance for active walks, permissions, reports, Besties, privacy, and account requests.
Starting a walk
Start Walk must be selected intentionally. Paximity does not begin an active walk merely because your device detects movement.
Ending a walk
Use End Walk when finished. Ending a walk is intended to stop active-walk sharing, subject to network and synchronization delays.
Location permissions
Paximity needs location permission for active-walk awareness. Device settings may offer approximate or precise location choices; limiting permission can reduce feature accuracy.
Background location
Background location may support an active walk while Paximity is not on screen. Device permissions, operating-system restrictions, connectivity, low-power settings, or force-quitting the app can limit or prevent updates.
Notifications
Notifications may share relevant nearby or community context. Delivery is controlled partly by the device and network and is never guaranteed.
Dog profiles
Keep leash and reactivity information current where available. Do not include unnecessary personal information.
Community reports
Report only reasonable observations. Reports may be inaccurate, delayed, expired, or outdated and are not a guarantee.
Besties
Besties is for people and dogs who already know one another. Visibility is optional; each person independently decides whether to meet.
Troubleshooting
Check connectivity, location and notification permissions, battery or low-power settings, and whether the app is running. Force-quitting Paximity or disabling permissions may prevent background functionality.
Account deletion
Use the Account & Data Deletion page to request deletion by email.
Privacy
Review the Privacy Policy for location, account, report, and deletion information.
Still need help?
Tell us what happened, your device type, and the app version if available. Do not email passwords or precise location history.